Q3 earnings roundup: Tech spend up, headcount down

Major U.S. banks invested in AI and automation while pulling back on headcount as cost reductions remained a priority during the third quarter. Bank of America, BNY Mellon, Citibank, Citizens Bank, Fifth Third, and JPMorgan Chase, all reported higher tech spend year over year.  The $1.9 trillion BNY Mellon, for one, invested in automation and […]

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